Privacy Policy

Adelstein places great importance on protecting the privacy of its customers and visitors and is committed to safeguarding the personal data we collect. This Privacy Policy explains how we collect, use, store, and protect your data, as well as your rights regarding your information. By using our website and services, you fully agree to the provisions outlined below.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Account and contact details: full name, shipping and billing address, phone number, and email address.
Payment data: credit/debit card information (processed by secure third-party payment providers), bank transfer details, or other payment-related information.
Browser data: IP address, browser type, operating system, pages visited, time spent on pages, and referrer information.
Communication: messages sent to our support team, exchanged emails, and chat interactions.

2. How We Use Your Data

The collected information may be used to:

Process and ship your orders.
Issue invoices and comply with legal obligations.
Contact you to confirm information or clarify inquiries.
Send notifications about order status and shipping updates.
Send promotions, discounts, and news (if you have opted in).
Improve user experience on our website.

3. Sharing Your Data

We share your data only when necessary for service delivery or when legally required, including with:

Shipping and logistics partners for order delivery.
Payment service providers for transaction processing.
Public authorities upon formal and lawful request.

Adelstein does not sell, rent, or trade customer personal data.

4. Storage and Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Sensitive information is transmitted using SSL encryption and stored on secure servers.

5. Cookies and Similar Technologies

We use cookies to facilitate navigation, analyze performance, and personalize your experience. You may disable cookies in your browser settings; however, doing so may affect the website’s functionality.

6. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Request confirmation of whether we process your personal data.
Access, rectify, or update your personal data.
Request deletion or anonymization of data, where applicable.
Withdraw consent for data processing, where processing is based on your consent.

Submit requests to kontakt@Adelstein.shop. We will respond within 48 business hours.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, the data will be deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. We recommend reading the privacy policies of any site you visit.

9. Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. The version published on this page at the time of your use is the one that applies.